GSS Estate Agents is a company registered in England and Wales with company registration number 11680419. whose registered office is at 4 Wharncliffe Drive, Southall, UB1 3EP.
GSS office is independently owned and operated. In this privacy policy, we are committed to protecting your personal data. This privacy policy gives you detailed information on when and why we collect your personal data, how we use it and how we keep it secure. Please read this policy carefully alongside our Cookie Policy and our Data Retention Policy to understand our views and practices regarding your personal data and how we will treat it.
More information can be provided on request. Definitions, and words in bold type, are defined in the Appendix at the end of this privacy policy.
Our responsibilities
For the purposes of the applicable Data Protection Legislation, we are the data controller of any personal data we process. As a data controller, we are responsible for ensuring our systems, processes, suppliers and People comply with Data Protection Legislation in relation to the personal data we handle.
We provide our People with training and require our People to comply with this privacy policy, our Cookie Policy and our Data Retention Policy when dealing with personal data.
We take Personal Data Breaches very seriously, and are required to notify the Information Commissioner’s Office in the event of such a breach.
When using, collecting and disclosing personal data, we follow the core data protection Principles underlying the Data Protection Legislation.
We have policies, procedures and records to demonstrate compliance with the Principles.
How we collect, use, and disclose your personal data
Generally, we collect your personal data when you interact with us (for example, when entering a relationship with us as Customer, a third-party service provider or one of our People). However, from time to time we also need to collect personal data from other third parties in connection with our relationship with you. We also look at how our users’ access and use our Website, so we can offer the best possible experience.
Transfers of personal data
Personal data may be transferred to one of our Associated Agents for the purposes of fulfilling our obligations to our Customers.
We also use several suppliers in connection with the operation of our business and they may have access to the personal data we process. For example, an IT supplier may collect data on our behalf and/or see our personal data when providing software support, or a company which we use for a marketing campaign may process contacts’ personal data for us.
Your rights
The Data Protection Legislation gives you certain rights in relation to the information held about you, including the right to:
request a copy of your personal data.
request your inaccurate personal data is corrected.
request your personal data is deleted and destroyed.
opt out of /unsubscribe from receiving electronic promotional/marketing communications from us; and
request the transfer of your personal data to another party.
Security
Information security is a key element of data protection. We take appropriate measures to ensure our systems, processes, suppliers, and People secure personal data and protect it from loss or unauthorised disclosure or damage. Please contact us if you require further information regarding our policy and approach to information security.
Computer Security
Keep yourself safe from malware and viruses with adequate, up to date security on your computer. You can usually download free basic protection from providers such as AVG and McAfee, but for more comprehensive cover, it is best to choose security software. Keep your software switched on and up to date, and make sure that your operating system has the latest updates. It is a good idea to run regular scans on your computer.
When you are opening emails, be careful. Do not click on links to download files or open attachments you have not asked for, or are not expecting, as they may contain viruses. Back up all your files so they are available if the worst happens and your computer is infected by a virus.
Cookies
Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and allows us to improve our Website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
Consent to marketing
Where you have given us your clear, unambiguous consent to do so, your personal data may be used to contact you about, and provide you with, communications and/or marketing material for which you have specifically subscribed.
Where we wish to transfer your personal data to third parties who are not involved in the provision of our services (for example, mortgage providers and providers of legal services) but who we consider might interest you, we will always ask you to give your consent. Where you give us such consent (e.g. you tick the relevant consent box when registering in person at one of our offices), but you then decide/omit to provide consent at a subsequent opportunity (e.g. you later re-register online and do not tick the relevant consent box, having previously ticked an equivalent consent box in our office) you will be deemed to continue to consent until you contact us to formally confirm you wish to withdraw your initial consent (which you can do at any time).
